Frequently Asked Questions

We provide a range of non-medical home care services, including companionship, transportation, medication reminders, personal care, light housekeeping, and mobility assistance. Our services are tailored to meet individual needs, ensuring comfort and safety.

Our caregivers undergo a rigorous selection process, including Department of Justice background checks, hands-on skill evaluations, and comprehensive training. Only 1 in 4 applicants is hired, ensuring we work with highly skilled and compassionate professionals.

Ally In-Care accepts only 1 in every 4 caregiver applicants. Every caregiver undergoes a Department of Justice (DOJ) background check, hands-on skills evaluation, and comprehensive training before their first client visit. All caregivers are covered under Ally In-Care's company insurance policy. The agency is licensed by the California Department of Social Services

(HCO #304700445).

Ally In-Care serves Orange County and San Diego County, including Newport Beach (headquarters: 4695 MacArthur Ct., Suite 1100, 92660), and surrounding cities. For Orange County inquiries, call (949) 815-7374. For San Diego County, call (858) 255-4588.

The cost of non-medical home care in Orange County typically ranges from $25-$40 per hour for hourly services, depending on the level of care required and the number of hours per week. Live-in care arrangements are often priced at a daily flat rate. Ally In-Care offers a complimentary in-home assessment to provide a personalized cost estimate based on your loved one's specific care needs. Long-term care insurance may offset costs — contact us to discuss your coverage.

Non-medical home care (provided by agencies like Ally In-Care, HCO licensed) covers daily living assistance: companionship, personal hygiene, meal preparation, transportation, and medication reminders. Home health care involves licensed medical professionals (nurses, therapists, home health aides) and is typically prescribed by a physician. Ally In-Care provides non-medical care only and coordinates with healthcare professionals to ensure seamless continuity of care.

Yes. Ally In-Care holds California Home Care Organization (HCO) license #304700445, issued by the California Department of Social Services. All caregivers are covered under Ally In-Care's company insurance policy. The agency is headquartered in Newport Beach, CA and serves both Orange County and San Diego County.

Yes. Ally In-Care provides specialized companion and personal care support for individuals living with dementia or Alzheimer's disease in Orange County and San Diego County. Our caregivers are trained to work with cognitive decline,
support daily routines, ensure home safety, and maintain clear communication with family members and healthcare providers. Contact us to discuss a personalized dementia care plan.